Here at the Goddess Circle, we are committed to protecting your privacy. In this policy, you can read about the information we collect from you and how we use it. If you have any questions or concerns, you can email us at firstname.lastname@example.org.
I) What kind of information do we collect from you and how do we use it?
Your email address. When you sign up for our newsletter or for one of our eBook downloads, your email address is added to our newsletter mailing list in order to connect with you via our weekly newsletter.
After registering for a program, your email address will be added to a mailing list, in order for you to receive your course content.
You create a user account on our website, when purchasing a subscription for The Astro Forecast. Your password information is not stored anywhere visibly on our site or servers–this information if for your use, to log in to our website alone, to review your Astro Forecast membership. The Astro Forecast membership is on-going, and does not expire: if you want to discontinue your subscription, you may manually cancel services by contacting us via email@example.com (or) firstname.lastname@example.org, (or) you may cancel directly, by logging into your account here: Astro Forecast: My Account.
If you contact us via email or support form, we may keep a copy of the correspondence in order to better serve you or for future reference. We will never add your email to a list without your permission or share or sell these email addresses.
We will not sell your personal information to third-party marketers. Ever.
When you sign up for a course or subscription with us, as a part of payment through PayPal your name and address is included in the payment confirmation email. We do not save these names and addresses to any lists. We do not share this with anyone or sell it to third-party marketers. We do not add your emails to our lists unless express permission is granted. We have not and never will sell these email lists to anyone or to third-party marketers. We will not share these with anyone unless prompted by law.
We may use the following third-party service providers named below to process and store your data:
When you purchase a reading, chart or course from us, we use Google Drive in order to organize the required information to complete the specified purchase. Google Analytics works on our website to let us know where you are from (country only), when you visit our site, what you are viewing and what device you are using (mobile, tablet or computer). This helps us better serve you as we are able to ensure that we put focus on maintaining mobile optimization as well as what kind of content would best serve you. We do not add this information to any newsletter lists, share this information or sell it to any third-party marketers.
You can contact us directly to delete your information or can unsubscribe at any time from our newsletter list.
We will not share your personal information with anyone unless the law requires us to do so. We will never sell your information to any other third-party marketers. We will never add you to anything unless we have your permission to do so.
IV) Data Security
As a company that takes both data security and privacy very seriously, we recognize that The Goddess Circle’s data security practices are important. Provided below is some general information to give you confidence in how we secure information entrusted to us.
Protection from Data Loss/Corruption
Intricate filing systems are used to ensure all user information remains confidential, and not at all easily accessible, unless it is by staff or by the users themselves. In order for users to review their own account information, they may access their newsletter accounts via MailChimp (at the bottom of each newsletter we send), and Astro Forecast membership via your My Account page.
Data is backed up on a regular basis, to ensure user subscription information remains intact.
Application Level Security
All user account passwords for The Goddess Circle are hashed–this means that the characters used within the password itself can never be viewed, and are stored, even in the database, as you see them when entering: e.g., “***”. If you lose your password, there’s no way to retrieve it: it must then be reset.
The Goddess Circle’s entire website is protected using an HTTPS Certificate. “HTTPS” stands for “Hyper Text Transfer Protocol Secure,” and is the secure version of an HTML website page, via the protocol over which data is sent between your browser and the website that you are connected to. The ‘S’ at the end of HTTPS stands for ‘Secure’. It means all communications between your browser and the website are encrypted. HTTPS is often used to protect highly confidential online transactions like online banking and online shopping order forms.
Our website runs Anti-Malware software, which helps to protect the website from any potential malware.
Protecting Ourselves Against You
Yes, it’s true: We can secure ourselves like Fort Knox, but if your computer gets compromised and someone gets into your account, that’s not good for either of us.
Certain changes to your account, such as to your password, will trigger email notifications to the account owner.
In addition to our scalable algorithms, we have employees who monitor for anomalous account activity.
Internal Protocols and Procedures
Standard Operating Procedures are in place to ensure all employees of The Goddess Circle are trained in the areas of best security practices.
All employees sign a Privacy Safeguard Agreement, where they concur with abiding by the strictest of privacy laws, ensuring their responsibility in protecting customer information.
All customer data collected, through means of purchasing a product or service through The Goddess Circle, is purged from all systems* every 24 months, and stored** safely on physical storage devices that are not in use while on the internet.
*The Astro Forecast is a subscription product that The Goddess Circle provides for everyone, which runs on a (magazine sent) monthly, (billed) annually membership process, where customer information is securely stored, in order to send product and membership announcements to them. Please note that while we will absolutely respect any and all requests for your information to be erased from our systems, however that will impede you from receiving any further publications in your purchased Astro Forecast subscription. Because this information is needed to help get you your product, your user account and email address is not included in the bi-annual information protocol purge. User accounts for the Astro Forecast do not expire, unless the customer chooses to cancel their membership.
**By law, businesses are mandated to keep company related records for 7 years, after which, that information will be purged.
In the event of an email breach, you will be notified immediately via email. We will work alongside all parties involved, to ensure the safety of all data.
Mailing List Email Information
MailChimp emails are kept within newsletter lists, until the subscriber chooses to unsubscribe themselves, or asks us to be removed from the list. Our newsletter mailing list is a list that users choose to subscribe to, because they want to be on those lists. After you’ve unsubscribed, or have been removed from a newsletter mailing list, you will no longer receive any correspondence from us.
PayPal = The Secure Way to Pay
PayPal is, universally, one of the most safe methods of processing payments online. Please refer to PayPal’s Security policy here.
V) Right to removal, right to be informed, right of access, right of rectification, right to erasure, & right to object
You have the right at any time to contact us in order to remove you completely from our records. You have the right to ask us at any time to inform you of the information we have on you or of a copy of the information we have on you. You have the right to request changes to the personal information we have on you at any time. At the bottom of every email from us, there has been and will continue to be an “unsubscribe” feature if you wish to no longer receive correspondence from us.
VI) Changes to this policy
Changes or updates to this policy may occur at any time. It is your responsibility to refer back to it in order to ensure you are up to date on any changes.
If you have any questions about how your data is used or any other questions please do not hesitate to contact us. Our primary concern is that you feel safe in your connection with us and it is a relationship that we do not take lightly.
The Goddess Circle